Dear Valued Customers
Your safety and satisfaction are important to us. Due to the nature of our products, we do not offer returns or exchanges once an order has been received.
An exception may be made for products that remain completely sealed in their original packaging and have not been opened, used, or altered in any way. The store reserves the right to inspect the product and approve or reject any return request based on the condition of the item and compliance with our return requirements.
If a return request is approved, the customer will be responsible for all shipping, return, and any related fees associated with the return process.
Orders may only be modified or canceled before they are shipped and handed over to the courier. Once an order has been dispatched, no changes or cancellations can be made.
In the event that a shipment is damaged or lost during transit, responsibility lies with the shipping company, and the matter will be handled according to the courier's policies and procedures.
Thank you for your understanding and for placing your trust in us. We are always happy to serve you.
